Terms and Conditions
Effective Date: March 9, 2025
1. Introduction
Welcome to Universal Coaching Systems. By using our website, services, or purchasing products from us, you agree to comply with and be bound by these Terms and Conditions.
2. Use of Services
Our services are intended for coaches who wish to access ready-made coaching tools, templates, and programs. You must use these services only for lawful purposes and in a manner consistent with all applicable local, state, and international laws.
3. Registration and Accounts
To access certain features of the site, you may be required to create an account. You are responsible for maintaining the confidentiality of your account details and for all activities that occur under your account.
4. Payment Terms
All products and services purchased through Universal Coaching Systems are subject to the pricing and payment terms outlined on the website. Payments must be made in full at the time of purchase unless otherwise agreed upon.
5. License and Use of Content
We grant you a non-exclusive, non-transferable license to use the materials purchased through our website for personal or professional use. You may not re-sell, modify, or distribute our content without express written consent.
6. Refunds and Cancellations
Refunds are handled on a case-by-case basis. We provide a satisfaction guarantee for our digital products, but please contact us within [Insert Timeframe] if you're not satisfied, and we’ll work to resolve the issue.
7. Limitation of Liability
Our liability for any damages arising out of your use of the site or services is limited to the amount you paid for the specific service or product in question.
8. Privacy
Your use of the website is governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information.
9. Changes to Terms
We reserve the right to modify these Terms and Conditions at any time. All changes will be posted on this page with an updated effective date.
10. Contact Us
If you have any questions or concerns regarding these Terms and Conditions, please contact us at 0455 660 369.
Latest Blogs
How to Prepare for GDPR
by Jenny Mitchell | May 17, 2018
Be Ready for GDPR
Recently I wrote about the GDPR which is taking effect May 25, 2018. This is just 8 days away!
There are just a few things that you need to do to make sure that your website is ready for this big change.
1 – Privacy Policy
You need to have a GDPR-compliant privacy policy on your website. If you do not have one you may want to check out https://termsfeed.com/ or https://www.iubenda.com/en/guides and add it to your website. It needs to have its own page, and a link needs to be on every page for customers/clients to find easily.
2 – Update Your Forms
If you have a contact form or any forms asking for personal data on your website, you need to make sure that there is a checkbox present that makes the person contacting you acknowledge that they have read the privacy policy and give their consent for you to use their personal information to contact them. You can see an example of these on my website here and here. The checkboxes must be unchecked and required for completion of the forms.
3 – Update Your Opt-ins
If you have any opt-ins on your website, they must now have a checkbox that explains exactly what they are signing up for and asks them to read your privacy policy. On my site, I have an overlay on the opt-in that will not let someone sign up without giving their consent.
4 – Cookie Notice
You will need to have a cookie notice on your site, I used this one and it was quite simple to use https://silktide.com/tools/cookie-consent/download/ (I am not affiliated with this site, I just used it and found it helpful).
But I am not a lawyer and please do not just take my advice, your case may be different, these are just the basic overall guidelines on that every website that may be seen by someone in the EU will need to have, You may need more.
Resources
There is a great resource for more information on Coach Pep Talk, the podcast produced by Benay of Universal Coaching Systems. This episode was with Gordon Firemark who is an attorney and Benay and him get into the details about what coaches need to know. You should really listen to this here right now!
For even more information about the GDPR, you can also check out these websites:
https://www.business2community.com/small-business/7-ways-small-business-can-prepare-gdpr-01971387
There is really no reason to panic or feel overwhelmed with this, if you need help, feel free to contact me here.
Jenny Mitchell
Wordpress Website Designer
Jenny from Jenny Designs primary goal is to create websites inspired by your dreams and desires. She has worked with many coaches that have made her realize that making a website for someone is not just a job, it is a relationship. There is not much she loves more than the feeling of working with someone totally excited to be starting their next great adventure. A close second is delivering a website that is exactly what her client wants and needs.
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